- CD/DVD ISN'T WORKING or ISN'T RECOGNIZED by iTunes...

What you don't know:  THE UPPER FILTERS VALUE MUST BE A MULTI STRING VALUE AND NOT A STRING VALUE.  One missing word is the problem.

T H E   S O L U T I O N

1.  Download the latest gear driver at:  http://www.gearsoftware.com/support/drivers.cfm

2.  Click START and type REGEDIT in the dialogue box.

Follow this tree:

3.  HKEY_LOCAL_MACHINE\SYSTEM \CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318

4.  In the right hand box:  Locate UPPER FILTER and delete it.  (If you see LOWER FILTER -- DELETE that too).

-   While the key is up:  HKEY_LOCAL_MACHINE\SYSTEM \CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318 (same key as above)

5.  In the top dialogue box click:   EDIT    |    NEW    |    MULTI STRING VALUE.  

6.  A dialogue box with a flashing cursor appears.  Type in:  UpperFilters

7.  Right click on (your newly created) UpperFilters and select:  Modify

8.  Type this into the dialogue box:  GEARAspiWDM     then press ENTER (the "carriage return" is necessary)

9.  Verify that the UpperFilters value in the adjacent dialogue box reads:  REG_MULTI_SZ   (you fixed it -- it's a multi string value now).

10.  REBOOT

- CD/DVD works!

Visit this link for more solutions:  http://forums.techguy.org/multimedia/780824-no-disc-recording-software-found.html